Oroquieta City Citizen’s Charter provides information on the City Government’s frontline services, step-by-step procedures, processing time, and fees for requesting services or other transactions.

Oroquieta City Citizen’s Charter reflects the City Government’s enhanced standards for all its services to stakeholders consistent with the objectives of Republic Act No. 11032, “An Act Promoting Ease of Doing Business and Efficient Delivery of Government Services, Amending for the Purpose Republic Act No. 9485, otherwise known as the Anti-Red Tape Act of 2007, and for other Services.” It aims to reduce processing time of all public transactions and ensure accessible and convenient delivery of services to the public. Detailed in this document are Oroquieta City’s frontline services, including step-by-step procedures showing requirements, processing time, and fees.

Citizen’s Charter


  1. Office of the City Mayor (OCM)
  2. Sangguniang Panlungsod (SP)
  3. City Budget Office (CBO)
  4. City Planning and Development Office (CPDO)
  5. Human Resource Management Office (HRMO)
  6. Office of the City Administrator (OCA)
  7. Local Civil Registrar’s Office (LCR)
  8. City Accounting Office (CAO)
  9. City Treasurer’s Office (CTO)
  10. City Assessor’s Office (CAO)
  11. City General Services Office (CGSO)
  12. City Health Office (CHO)
  13. City Social Welfare & Development Office (CSWD)
  14. City Disaster Risk Reduction Management Office (CDRRMO)
  15. City Economic Enterprise & Development Office (CEEDO)
  16. City Engineer’s Office (CEO)
  17. Office of the City Public Service (OCPS)
  18. City Agriculture & Fisheries Office (CAFO)
  19. City Environment & Natural Resources Office (CENRO)
  20. City Veterinary Office (CVO)
  21. City Legal Office (CLO)

PDF Embedder requires a url attribute